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College Greenlight Privacy Policy

Last Updated: 10/23/2017

This Privacy Policy applies to web sites operated by, LLC ("Cappex"), including, and (each such web site being a "Cappex Site"). College Greenlight® is a service offered by Cappex.


Cappex respects your privacy and is committed to protecting it. Our services require us to collect detailed personal information from you. We want you to have the information you need to make an informed decision about sharing your information with us. This Privacy Policy explains our information collection and sharing practices, as well as the choices you can make to limit our sharing your information.

In general, we may share your personal information with a variety of third parties, including colleges, universities, scholarship administrators, marketing partners, advertisers and counselors. However, we only share your personal information with these parties if you have either given your permission or taken an action on a Cappex Site to indicate an interest in a particular college or university (for example, adding the school to your "list," calculating your chances of admission to a particular school, etc.). We also share your personal information with vendors (for example, our web hosting provider) as needed to assist Cappex with business operations, but they are contractually required to keep your information confidential.

We may also use information about how you interact with the Cappex Site and the schools in which you show an interest to generate aggregate data analytics that may be shared with our college and university partners. We take steps to ensure that this data is always anonymous and not identifiable in any way.

We've tried to make this privacy policy as simple as possible. You should read the rest of it for more detail on how we treat your personal information.

Within this Privacy Policy, you will find the following:


Student Account Creation / Registration - When you create an account on a Cappex Site, you are asked to provide certain information, such as name, address, phone number, e-mail address, password, date of birth and other academic and demographic variables relevant to the college selection/admission process. You may update this information at any time after your initial registration. If you are searching for scholarships, you may be asked to provide additional information that will help match you as a candidate for particular scholarships, including financial information, community involvement or disabilities.

Counselor Accounts - Counselors and certain student supporters ("Counselors") have the ability to create accounts on Cappex Sites. If you create a Counselor account, we will collect your business contact information and it may be viewable by students, colleges and universities that use Cappex Sites. You always have the ability to update your counselor information and can have your account removed by contacting us at .

Application Service - You may choose to use the Cappex or College Greenlight application service, or (for students residing outside the United States) Cappex American Scholarships, which allows you to apply for admission to educational institutions through a Cappex Site ("Application Service"). You may be able to do this without registering on a Cappex Site. If you use the Application Service, Cappex will collect personally identifiable information similar to what is collected when you register to use a Cappex Site, along with transcripts and letters of recommendation, but the application information will only be shared only with institutions to which you choose to apply once you start that school's application and CBOs (defined below) or Counselors with whom you choose to share your applications.

Cappex American Scholarships Users - As mentioned above, students who reside outside the United States may use the Cappex American Scholarships application to apply directly to colleges and universities for both admission and the award of certain scholarships. The information contained in your application or profile created on will be shared only with the schools to which you choose to apply. If you create a profile on another Cappex Site, then your information may be shared with third parties in accordance with the applicable provisions of this privacy policy and other requirements of applicable law.

Collection of Information from Children - Cappex Sites are intended for general audiences and are not directed to children under the age of 13. Cappex follows federal law and Federal Trade Commission guidelines regarding youth privacy and will not knowingly collect any personal information from children under the age of 13. If you are aware that a child under the age of 13 has created an account or provided us with personally identifiable information, please email us at to have the account deleted.

Referrals - You may have received an invitation to register for a Cappex Site because we received your information from a third party that believes you would benefit from using a Cappex Site. If you decline the invitation, we do not retain the information we received from that party. Similarly, Cappex registrants can choose to let others know about Cappex through our referral feature by entering in a person's name and email address. If we received your email address through this channel, you may receive an invitation to register for a Cappex Site.

Cookies and Web Site Information - We use cookies and web server logs to collect information about how you use Cappex Sites and to customize advertising that you may see on Cappex Sites. Information gathered through cookies and our web server logs may include the date and time of visits, your IP address, the pages viewed, time spent at our Cappex Site, and the web sites visited just before and just after a Cappex Site. This information may be appended to your profile information to provide you with better service and information and may be shared with colleges, universities and other sponsors as provided below. It also may be collected on an aggregate basis, and shared with or collected by third-party web analytics services to help Cappex understand our users' aggregated usage patterns and related trends. If you would like more information about advertising-related data collection practices and to know your choices about not having this information used by these online advertising companies, see:


We use and share the information you supply to Cappex in the following ways:

Colleges, Universities and Sponsors - We use your profile information to match your background to the preferences of colleges and universities and other variables so we can recommend colleges and universities based on "fit." Additionally, colleges and universities who work with Cappex may target certain types of students based on non-personally identifiable criteria such as GPA or general geographic regions. If you meet the school's targeting criteria, or based on other information in your profile, we may ask you whether your profile information may be sent to colleges, universities and/or other sponsors. With your permission, we will release your profile information to such college, university or other sponsor so that they may directly contact you. Cappex will also share your information with colleges and universities when you take certain action or interact with certain functionalities on a Cappex Site indicating an interest in a school. For example, if you add a college to your list, your profile may be shared with that college. Similarly, if you use the What Are My Chances® function to calculate your chances of getting in to a school, your profile may be shared with that school. Colleges and universities may be notified when you begin an application with the applicable school using the Application Service. If you do not complete the Application within the defined application period, the incomplete application data may be provided to the school so that it may close out its records. Cappex may be compensated for information that is shared with colleges, universities and sponsors.

Contacting You by E-Mail - Cappex may use your contact information to send you e-mail messages regarding updates at a Cappex Site, such as new Cappex opportunities and additional listings which may be of interest to you. The frequency of these messages will vary depending upon your profile, including the types of colleges and other activities you indicated having an interest in. We may also send you various Cappex newsletters and other email marketing messages. You may opt-out of receiving these offers at any time by following this link and provided below in the "Your Privacy Choices" section of this Privacy Policy, or via the unsubscribe link contained in the email message. You may also receive e-mail messages from colleges, universities and other third parties once we have shared your information in accordance with this Privacy Policy. The opt-out provisions of this Privacy Policy do not govern e-mail messages from third parties.

Scholarships - Cappex Sites offer opportunities to apply for scholarships and each may require you to provide additional information about yourself. If you are a match for an external scholarship, Cappex will provide you with information you need to apply for the scholarship and you will then work with that organization to apply. If you participate in a Cappex-sponsored scholarship offer, Cappex will share your personally identifiable information with a third party scholarship administrator who may contact you to verify your profile information, including obtaining copies of any required documentation Cappex or the scholarship administrator requires to award the scholarship and disburse funds to your college or university.

Surveys and Contests - Cappex Sites may invite you to participate in surveys, contests and other promotions relevant to your college search process. If you participate, your personally identifiable information may be shared with third party marketing partners to process entries and send you promotional material. Please consult the official rules of any contest or sweepstakes you enter on a Cappex Site as specific data collection, usage, and information sharing practices may vary by contest and sweepstakes. Survey information will be used to monitor or improve the Cappex Sites, but we will not share individual responses to a survey without your consent.

Inviting Counselors and CBOs - You can choose to allow Counselors, Community-based Organizations ("CBOs") or other trusted advisors to access your Cappex account. If you use this feature, you will either select a registered counselor or CBO or provide your counselor's name and e-mail address so that Cappex can invite them to register on the Cappex Site, both of which will allow the counselor or CBO to view your account and monitor your progress. By inviting these individuals to monitor your progress, you are granting permission to Cappex to share all information in your profile with them. For College Greenlight users who grant such access to CBOs, various CBO employees and agents (e.g., CBO counselors and other CBO administrators) will have the ability to do everything with your account that you could do, including make changes to your profile and take actions that result in Cappex sharing your information with third parties. As part of College Greenlight's mission to serve traditionally underrepresented student populations, we do this so that CBOs can fully assist their students in finding the right college fit and scholarships to fund your education.

Site Customization - Cappex uses your information in order to customize our Cappex Site(s) to your interests and customize the advertisements you see based on your interests and preferences. Cappex uses various methods to recognize you, including cookies and requesting your e-mail address and password before accessing our site.

Aggregate, Non-Personally Identifiable Information - We may use anonymous information about how you use Cappex Sites (e.g., the schools in which you are interested in, schools to which you apply, etc.) to improve the functionality of Cappex Sites and improve Cappex's service offerings, including using this data at an aggregate level to create data analytics offerings to analyze trends. Cappex may share this aggregate level data and other non-personally identifiable information with our business partners and university and college users and may be compensated for the same. Cappex attempts to use industry-standard methods to ensure that the data remains anonymous and that individual students cannot be identified through any of this aggregate data.

Third Party Vendors - Cappex uses third party vendors to perform operational functions related to the Cappex Sites. Some of these vendors (e.g., the Application Service, email vendors or hosting providers) may have access to your personally identifiable information, but only as necessary to provide services to Cappex. Cappex has agreements in place with these vendors requiring them to keep your information confidential and use reasonable data security measures to protect it.

Web Analytics Services - Cappex Sites may use third party analytics services, such as Lucky Orange Web Analytics Service, to help improve usability and the customer experience. These services may record mouse clicks, page views, mouse movements and scrolling activity and are used by Cappex to analyze trends and administer the Cappex Sites. In the case of the Lucky Orange service, you can disable it here; however, doing so may disable features of the Lucky Orange system that the Cappex Sites employ such as 1:1 support chat.

Other Third Parties - If you permit colleges, universities or other third parties to contact you based on the practices described in this Privacy Policy, those third parties may share your personal information with other marketers, data aggregators or others (possibly in the form of list rentals).

Links to Other Sites - This Privacy Policy applies only to the Cappex Sites. While Cappex Sites may link to other third party web sites, information you may provide on a linked site once you leave the Cappex Site is not controlled by Cappex and is not controlled by this Privacy Policy. You should consult the privacy policy of any linked sites before providing your information to those sites.

Disclosure to Law Enforcement and Similar Disclosures - Cappex will release your personal information if required by law, for example, if we receive a subpoena or otherwise believe in good faith that the law requires us to release your information.

Sale or Merger - If Cappex sells any part of its business, Cappex may transfer your information to its successor, regardless of your opt-out status.


Modifying Privacy Choices and Opt-outs - You may deactivate your account or opt-out of receiving certain types of communications by clicking here, which will take you to the "Manage your Account" page of the Cappex Site. If you deactivate your account, we will retain your information in our active database, but will not use it to contact you or share with colleges or other third parties. Cappex will communicate with you only according to your listed preferences. In order to opt-out of third party communications, you will need to contact the applicable third party. If you have any questions relating to opting-out, please contact us at , and we will do our best to answer your questions.

Updating Your Information - You can update your personal information by clicking here, by clicking on the "Update Profile" link on a Cappex Site, or by following the instructions included in any e-mail message you receive from Cappex. Contact us at if you have any problems updating your information.

Closing your Account - You may close your account on a Cappex Site by sending an email to and we will remove your personal information from our active database. Once your account is closed, we will discard your personally identifiable data, but we may retain certain data for internal business purposes, such as analysis of non-personally identifiable data or as may be required by applicable law.


Cappex Sites are operated in the United States. If you are located outside of the United States, any information you provide to us will be transferred to the United States. By using the Cappex Sites or by providing us with your information, you consent to this transfer.


Cappex has reasonable security measures in place to keep the information you provide to us safe from unauthorized access. However, no method of information transfer over the Internet is 100% secure and we cannot guarantee the security of your information during its transmission or storage in our systems. We will assume that anyone who has the required login/password information for your account is you, so please keep this information confidential. Vendors and contractors who perform operational services for Cappex Sites and have access to your personally identifiable information are required to keep the information confidential.

If you have any questions about security issues, please e-mail us at , and we will try to answer your questions.


Information provided in this Section 7 pursuant to CalOPPA is in addition to the disclosures contained in other sections of this Privacy Policy, which also address some CalOPPA requirements.

Do Not Track ("DNT") Signals - Web browsers offer you an option to send "Do Not Track" signals to web sites you visit. Cappex Sites may use third-party ad servers, retargeting services and web analytics systems, such as Google, to provide advertising on our sites, analyze aggregate web usage statistics and provide us the ability to display advertisements to you when you have left our site. Cappex does not respond to DNT Signals as it does not track you when you leave a Cappex Site. Cappex's third party service providers, who provide ad serving, retargeting services and web analytics services to Cappex, may not respond to DNT signals. If a user comes to a Cappex Site directly with a DNT signal enabled on such user's browser, Cappex does not look for the DNT signal or respond to it.

Third Party Collection of Personally Identifiable Information - Other than as specified in this Privacy Policy, we generally do not allow third parties to collect your personally identifiable information provided on the Cappex Sites. In some cases, however, our third party service providers may collect information through the Cappex Site in order to assist Cappex in operating its web sites and services. Section 3 of this Privacy Policy contains additional information on how we share your information with third party service providers.


Changes to the Privacy Policy - Cappex may update this Privacy Policy from time to time without notice to users other than posting the new Privacy Policy on this page. After posting such amended Privacy Policy, all information provided to us will be subject to the terms of the amended Privacy Policy. Please visit this page periodically so that you will be apprised of any changes.

Your privacy is important to Cappex. If you have questions about any of the provisions described above, please contact us at .

Alternatively, you may contact us at:

Chief Privacy Officer, LLC
311 S. Wacker Dr., Suite 5900
Chicago, IL 60606